Returns & Exchanges

At Bésame Cosmetics, we want you to be completely satisfied with your vintage-inspired beauty purchase. If you are not entirely happy with your order, we accept returns on most items within 30 days of the delivery date.

1

Check Eligibility

Ensure your items are in their original packaging and have been used less than 30% of their total volume to qualify for a return or exchange.

2

Initiate Your Request

Visit our online Returns Portal with your order number and zip code to select the items you wish to return and receive a prepaid shipping label.

3

Package Your Items

Securely pack your products in the original shipping box if possible, ensuring all components are included, and attach the provided return label to the exterior.

4

Receive Your Refund

Once our boutique team receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing